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Pharmaceutical and healthcare companies around the world rely on the expertise of West's contract manufacturing team—formerly known as The Tech Group to create innovative, safe and effective drug delivery systems that bring important therapies to patients. For those companies – like ours – quality and innovation are of the utmost importance.
In part one of our video series West on the Road – Tempe, we look at how West's contract manufacturing Rockford campus in Tempe, Arizona is developing advanced automation systems and programs to ensure the quality and efficacy of drug delivery and monitoring systems. This begins by establishing manufacturing processes based on a deep understanding of the customer’s needs and the products themselves. West's contract manufacturing engineers at the 96,500-square-foot facility learn our customer’s products inside and out. They combine that insight with their deep knowledge of medical devices and materials, such as plastics, as well as the latest in insert and multi-shot molding techniques to ensure we’re meeting the needs of our pharmaceutical partners and the patients relying on them.
While the medical manufacturing industry today may be complex as ever, Director of Operations, Mike Moran, believes that manufacturing processes will only grow in complexity in the coming years as a changing healthcare environment—one that is ever more patient-centric—will continue to demand more of the pharmaceutical industry and their manufacturing partners.
Ultimately, people at the contract manufacturing plant understand the critical role that they play in bringing drug delivery systems from concept to patient and delivering the high quality that our pharmaceutical customers – and patients – demand.
To meet the ever-increasing demand of growing domestic pharmaceutical markets, the AccelTRA<sup>®</sup> Components Program has expanded to include an RTS/RTU product line with Ready-to-Sterilize (RTS) and Ready-to-Use (RTU) gamma sterilized stoppers developed to provide an innovative customer service package to help customers get their products to market quickly.
During the week of June 24 – 28, the West Ambassador Interns had the opportunity to mentor a group of high school seniors from the Downingtown S.T.E.M. Academy. The students were participating in a practicum at West as a requirement for graduation. During the week, each intern was assigned a S.T.E.M. student who shadowed the interns’ daily activities. We taught them about our respective departments and the responsibilities we have as part of the West team. The students also received lab tours and participated in a telepresence Lunch and Learn with the Scottsdale, Ariz., facility to learn more about West and its products.
At West, one of our core values is passion for customers. Their success is ultimately our success. Understanding our customers’ unique challenges and focus areas, ultimately helps us to better provide solutions for their needs. Recently, the West China Commercial Team visited one of our major local customers, Wuxi Biologics, and hosted its first large-scale on-site customer event, “Innovation Day.” As one of our major local customers, Wuxi Biologics is a leading company in China’s prosperous biopharmaceutical industry. The event drew over 140 participants and expanded our strategic collaboration, which will help us further support Wuxi Biologics with their specific drug development needs.
As drug development continues to evolve, further advances in delivery technologies will help to refine the overall drug delivery system, from improvements to safety and performance of delivery devices, to primary containers with consistent and higher-quality components.<br />
On August 16, 2017, West’s Women Investing and Networking (WIN) group and the Healthcare Businesswomen’s Association (HBA) held a “Speak to be Heard” event, featuring guest speaker, Gerrie Dresser. Ms. Dresser, CEO and Founder of Unique Impact, taught attendees key strategies to speak up, be assertive and be likeable.
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