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Seeking technical support? Need a little information about fill-finish manufacturing technology? How about advice from the experts on extractables and leachables? These answers, and more, are available in the new West Knowledge Center.
West recently expanded its online Knowledge Center to provide deeper insight and advanced information about market trends, scientific developments in parenteral packaging, and information on hot topics of interest to our customers, including particulates, container closure integrity, material properties, formulation characteristics and more.
Our Online Technical Repository is available any time for registered visitors to westpharma.com, and offers a variety of insights from West experts, including:
To help ensure that our customers have the answers and information they need – day or night – we’ve expanded the Knowledge Center to include a Technical Customer Support Portal* that adds to the insight found in the Technical Repository with the following:
Click here to register for access to our Online Technical Repository, or for current and prospective customers, our Online Technical Customer Support Portal.
As always, our Technical Customer Service team is available to help – contact us today to discuss your needs.
*Access to the Technical Customer Support Portal will only be granted to current West customers and prospective customers.
Information is a powerful tool and West’s Knowledge Center has been updated to provide our customers with an improved user experience. We’ve completed a comprehensive overhaul of the Knowledge Center user interface, including a filter-based search design, more modern look and feel, and easy access to trending articles, new content, and FAQ’s answered by West Subject Matter Experts.
West is pleased to announce that our new Online Store is now available on westpharma.com! The Online Store is a one-stop solution for access to small quantities of some of West’s highest quality products available ready-to-use in convenient small packs.
Today’s business environment demands a seamless and continual transition of digital experience to conduct business and engage various stakeholders in the same way we conduct the rest of our lives outside work. The experience expectation is consistent across devices of choice from phones to tablets to laptops. That’s why West partners with the world’s top pharmaceutical, biotech, device and diagnostic companies to embrace technology that supports the patients they serve with online resources and tools to better manage their health. In turn, we’re looking to support our customers with digital tools to help speed the research and development process of bringing life-saving medicines to patients that need them.
Ensuring the safe containment of sensitive drug formulations requires a thorough evaluation of the container closure system. Selecting the packaging components requires knowledge about not only the drug formulation's requirements, but also the components’ material properties. Chemical compatibility of components with the drug formulation is key. Proper selection of components will provide the right closure design, assist with handling and help ensure container closure integrity throughout a drug product’s shelf life. Managing these factors well is critical, and West can help.
West is pleased to announce the addition of Stevanato Group’s (SG) clean, sterilized, depyrogenated EZ-fill<sup>®</sup> glass vials in 2R, 6R and 10R sizes for 13mm and 20mm stoppers and seals to its Online Store. These ready-to-fill vials are a high-quality option for general pharmaceutical use.
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